Terms of Service

Last updated: June 8, 2025

1. Acceptance of Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you and Tranches regarding your use of our stock-based compensation management platform and related services (the "Service"). By accessing or using our Service, you agree to be bound by these Terms.

2. Description of Service

Tranches provides a cloud-based platform for stock-based compensation management, including:

  • Automated ASC 718 and IFRS 2 compliance calculations
  • Audit-ready documentation and reporting
  • Expense entry generation and disclosure statements
  • Integration with HRIS, payroll, and accounting systems
  • Comprehensive audit trails and data management

3. User Accounts

3.1 Account Creation

You must create an account to use our Service. You agree to provide accurate, current, and complete information and to update your information as necessary.

3.2 Account Security

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

3.3 Authorized Users

You may authorize employees and agents to use the Service on your behalf, and you are responsible for their compliance with these Terms.

4. Acceptable Use

You agree not to:

  • Use the Service for any unlawful purpose or in violation of applicable laws
  • Interfere with or disrupt the Service or servers
  • Attempt to gain unauthorized access to any part of the Service
  • Reverse engineer, decompile, or disassemble the Service
  • Upload or transmit viruses, malware, or other harmful code
  • Use the Service to store or transmit infringing or unlawful content
  • Violate the privacy rights of others

5. Data and Privacy

5.1 Your Data

You retain ownership of all data you upload to the Service ("Customer Data"). You grant us a limited license to use Customer Data solely to provide the Service.

5.2 Data Security

We implement industry-standard security measures to protect your data. However, no system is completely secure, and you acknowledge the inherent risks of online data transmission.

5.3 Data Processing

Our processing of personal data is governed by our Privacy Policy, which is incorporated into these Terms by reference.

6. Payment Terms

6.1 Subscription Fees

Access to the Service requires payment of subscription fees as outlined in your service agreement or order form.

6.2 Payment Processing

Fees are charged in advance and are non-refundable except as expressly stated in these Terms or required by law.

6.3 Late Payment

We may suspend access to the Service for accounts with overdue payments after appropriate notice.

7. Intellectual Property

7.1 Our IP Rights

The Service, including all software, content, and technology, is owned by Tranches and protected by intellectual property laws.

7.2 Limited License

We grant you a limited, non-exclusive, non-transferable license to use the Service in accordance with these Terms.

8. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND. WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

While we strive for accuracy in our calculations and compliance features, you acknowledge that you are responsible for reviewing all outputs and ensuring compliance with applicable laws and regulations.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, TRANCHES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, DATA LOSS, OR BUSINESS INTERRUPTION.

OUR TOTAL LIABILITY FOR ANY CLAIMS ARISING FROM OR RELATING TO THE SERVICE SHALL NOT EXCEED THE AMOUNT PAID BY YOU FOR THE SERVICE IN THE TWELVE MONTHS PRECEDING THE CLAIM.

10. Indemnification

You agree to indemnify and hold harmless Tranches from any claims, damages, or expenses arising from your use of the Service, violation of these Terms, or infringement of third-party rights.

11. Termination

11.1 Termination by You

You may terminate your account at any time by contacting us or following the cancellation process in your account settings.

11.2 Termination by Us

We may terminate or suspend your access to the Service for violation of these Terms or other reasonable business reasons.

11.3 Effect of Termination

Upon termination, your right to use the Service will cease, and we may delete your data after a reasonable retention period.

12. Changes to Terms

We may modify these Terms from time to time. We will provide notice of material changes and will post the updated Terms on our website. Your continued use of the Service constitutes acceptance of the modified Terms.

13. Governing Law

These Terms are governed by the laws of [Jurisdiction], without regard to conflict of law principles. Any disputes arising from these Terms or the Service will be resolved in the courts of [Jurisdiction].

14. Contact Information

If you have any questions about these Terms, please contact us at:

Email: legal@tranches.ai

Subject Line: Terms of Service Inquiry